Course: BPO Training

BPO Training

Course Content

BPO Training

In the product market to stay competitive these days, each and every company need to engage a customer at anytime and anywhere in a global economy. Much of the work in this sector happens over the phone, so a specialised set of skills is necessary to convince a client to avail the service or product just through a telephonic conversation.

Course Module

Spoken English with Voice and Accent

Voice and Accent

Communicative Grammar

Vocabulary Building

Conversation Skills

Call handling Skills

Selling Skills

Time Management

Stress Management

Interview Skills

Students Outcome

Through our Industry structured BPO training module a candidate will not only sound confident over the phone with the client sitting on the other part of the world but also would be able to exhibit strong negotiation skills to crack a deal.